CANCELLATION POLICY

OUR MISSION IS TO SATISFY YOU AND TO GET WHAT YOU ASK FOR BECAUSE WE LOVE WHAT WE DO.  OUR HAIR IS HAND MADE WITH THE BEST REMY INDIAN, CHINESE HUMAN HAIR AND 100% VIRGIN HUMAN HAIR.  BUT ALL SALES ARE FINIAL, WE DO NOT REFUND UNDER ANY CIRCUMSTANCES UNLESS YOU CANCEL YOUR ORDER WITHIN 24 HRS OF YOUR ORIGINAL ORDER DATE.  SO PLEASE MEASURE YOUR HEAD CORRECTLY.

RETURN & EXCHANGE MERCHANDISE POLICY

We know that purchasing a full lace wig can be a difficult process. Often, it is difficult to know exactly what you want, or to know what to expect when you receive a wig. We want everyone to be happy with their purchase.  ALL SALE ARE FINAL. THERE ARE NO REFUNDS, CUSTOMER CAN CONTACT US AND (EXCHANGE THEIR ITEMS WITHIN 3 BUSINESS DAYS OF RECEIVING YOUR ORDER. THIS ONLY APPLIES TO STOCK ORDERS ONLY).   IF NO CONTACT OF ANY FORM WITHIN 3 DAYS NO (EXCHANGE). THIS MEANS YOU CAN ONLY RETURN IT IN CONDITION AS IT WAS RECEIVED TO YOU. (IF YOU RIPE IT, CUT IT, OR MODIFY THE LACE APPLY THE ITEMS, COLOR STYLE, COMB, WASH, USE OR ALTER ANY PART OF THE ITEM, (WE WILL NOT HONOR ANY EXCHANGE OR OFFER CREDIT. Please note that if you exchange your wig for an item of greater value, you will need to pay the price difference. Hair accessory products, such as tape, adhesives, removers, shampoos, conditioners and other hair care products are non-returnable.

 SHIPPING POLICY

- WE SHIP IN PERSON OR BY FED EX ONLY TO THE ADDRESS ON THE BILLING ACCOUNT ON FILE.

- CUSTOM UNITS WILL TAKE ABOUT 4-8 WEEKS (WE WILL CALL YOU WHEN YOUR MERCHANDISE COME IN)

- STOCK ORDER (WE WOULD CALL YOU WHEN YOUR MERCHANDISE COME) 10-15 DAYS

PAYMENTS: LACE WIG COMPANY (LWC) WILL NOT BEGIN PRODUCTION ON YOUR LACE UNIT UNTIL PAYMENT IS MADE IN FULL.

YES, WE HAVE A LAYAWAY PROGRAM YOU MUCH PUT DOWN $150.00 FOR YOUR FIRST PAYMENT. YOU CAN PAY WEEKLY OR BY WEEKLY. YOUR UNIT MUST BE PAID IN FULL WITHIN 30 DAYS. CUSTOM WIG WILL BE PROCESS WHEN ALL PAYMENT IS PAY IN FULL...  WE WILL GIVE YOU A CALL WHEN YOUR MERCHANDISE COME IN.